PRIVACY & POPIA POLICY

PRIVACY/POPIA POLICY

Alida Hartzenberg Attorney is a law firm operating from 305 Millborough, 70 Upper Mill Street, Vredehoek, 8001, Telephone: (+27) 83 287 2401, and Email: alida@hmalaw.co.za  and what follows is the Privacy Policy of Alida Hartzenberg Attorney who respects the privacy and is committed to safeguarding the personal information of every client that interacts with Alida Hartzenberg Attorney whether via phone, email or my Website.

COLLECTION OF PERSONAL INFORMATION

Alida Hartzenberg Attorney aims to collect, use, share, process, and protect your personal information, in line with the Protection of Personal Information Act 4 of 2013 (“POPI Act”). The information collected includes but is not limited to names, identity numbers or registration numbers, email addresses, contact details, cell phone and landline numbers, physical and postal addresses, banking details, marital status, income tax numbers and vat registration numbers. Alida Hartzenberg Attorney is legally obliged to collect certain personal information from clients in terms of the Financial Intelligence Centre Act 38, 2001 (FICA)

Alida Hartzenberg Attorney acknowledges her responsibilities in relation to the integrity, confidentiality and protection of your personal information and has taken reasonable technical and organisational measures to prevent unlawful access to, loss, damage, unauthorised use and destruction thereof.

Alida Hartzenberg Attorney will process your information for different purposes, such as to personalise your experience, to communicate with you about our services and to provide you with legal services or to comply with any obligation imposed by law.

Alid Hartzenberg Attorney will ensure that your personal information is accurate, complete, updated and not misleading by obtaining your personal information directly from you wherever possible, except for example in circumstances where collection from another source will not prejudice any of your legitimate interests, or the personal information can be collected from a public record or another source if the personal information has already been made public by you or it is not reasonably practical in the circumstances to obtain it from you or you have given consent to obtain it from another source.

It is important to note that if you include the personal information of another person when engaging with Alida Hartzenberg Attorney, the personal information of that person or entity may be used or processed by Alida Hartzenberg Attorney as set out in this Privacy Statement. When you give Alida Hartzenberg Attorney personal information about other persons, you confirm that you have received their permission to share their personal information with us for the purposes set out in this Privacy Policy or any other related purposes.

Alida Hartzenberg Attorney will not process any personal information of Children under the age of 18 years unless the consent has been obtained from that child’s parent or legal guardian. If a parent or guardian provides personal information about a child under the age of 18 years, then they expressly consent to Alida Hartzenberg Attorney processing such information according to this Privacy Policy.

USE OF PERSONAL INFORMATION

Should you wish to engage with Alida Hartzenberg Attorney, or make use of our services or offerings, Alida Hartzenberg Attorney will require your Consent to processing your personal information and you need to accept the terms and conditions of this PRIVACY POLICY

By visiting the website and receiving electronic information or communication by electronic means, you consent to this Privacy Policy and consent to Alida Hartzenberg Attorney processing your personal information for the purposes set out herein and further you consent to us using your personal information for the following:

• To administer and manage systems, websites and mobile applications.
• To contract with you and manage our ongoing relationship with you.
• To make sure that our records are accurate and up to date.
• To respond to your queries.
• To analyse, assess and improve our business and services.
• To provide you with legal services
• To advise you of any additional services we may offer, this can be done via direct marketing, by ways of electronic communication such as but not limited to SMS’s, WhatsApp messages, emails, and automatic calling machines. You may opt out of receiving such information by advising us, by contacting us at alida@hmalaw.co.za or checking a relevant box on the POPIA Consent Forms Alida Hartzenberg Attorney uses.

SHARING PERSONAL INFORMATION WITH THIRD PARTIES

Alida Hartzenberg Attorney will not sell your personal information to third parties. The only personal information about you that will ever be disclosed to third parties is where it is necessary to perform the services you require from us or is required to be disclosed in terms of a legal requirement.

As part of providing you with legal services Alida Hartzenberg Attorney may need to share certain personal information with third parties such as entities with whom we are partnered such as Banks (financial institutions), certain legal software operators that attend to processing of documents, any associates or consultants who may assist Alida Hartzenberg Attorney in providing legal services, certain government departments which we have a legal obligation to interact with, to provide the legal services.  We will ensure that any contracted third party with whom we share your personal information, also has a policy in place to keep your information confidential and appropriately secured

RETENTION AND PROTECTION OF PERSONAL INFORMATION

Personal information is retained by Alida Hartzenberg Attorney for business purposes and to comply with any applicable laws and regulations. You agree that we may keep your personal information until such time as we are compelled or requested by you to delete it.

Until such time as the personal information will be deleted it shall be securely stored. Even though we maintain technical, physical, and administrative security measures to protect personal information against accidental or unlawful access, damage, alteration, loss, or destruction we wish to point out that transmission of data over the internet is not 100 % secure and protected. We can therefore not ensure or warrant the security of any information you send or receive from us via email, which we cannot guarantee is protected in transit. If you are concerned about sending personal information to us electronically, please contact us to make alternative arrangements. 

YOUR RIGHTS REGARDING THE PERSONAL INFORMATION

You may request details of the personal information that Alida Hartzenberg Attorney is processing, and you may request that it be updated or corrected by Alida Hartzenberg Attorney.  You may withdraw your consent for the processing of your personal information and to the extent not prohibited by law, you may request us to remove certain personal information. If you wish to withdraw your consent to process your personal information, or if any of your personal information is incorrect, inaccurate or incomplete, or if you have any questions or complaints about your personal information held by us, please notify us by emailing us at alida@hmalaw.co.za

If we are unable to resolve any complaints you may have, you can approach the Information Regulator at Complaints Email: complaints.IR@justice.gov.za or General Enquiries Email: inforeg@justice.gov.za

This Privacy Statement may be updated from time to time, and the latest version applies each time that you visit our website or interact with Alida Hartzenberg Attorney. In some cases, we may use cookies and other tracking technologies to collect personal information, or to collect information that becomes personal information if we combine it with other information. This enables us to improve your future visits to our site.

 July 2025